Information You Provide

Account Information: When you create an account, we may collect your name (optional), email address, password, and profile preferences.

Customer Support: When you contact our support team, we collect the messages you send and any information you choose to share.

Order Information: To process your purchases and deliveries, we collect shipping address, phone number (optional), order details, and purchase history.

Payment Information: All payments are securely processed through Shopify or its payment partners. We do not store full payment card numbers on our servers.

Information Collected Automatically

Device and Technical Data: This includes IP address, device type, operating system version, browser type, app version, language settings, and approximate location derived from your IP address.

Usage Data: Basic records of how you interact with the Platform, such as pages you visit and key in-app events. We currently do not use third-party in-app analytics tools (such as Firebase Analytics).

Prayer Schedule and Reminders

If you enable reminder features, we may collect and store your prayer schedule preferences, reminder times, notification preferences, and related time zone settings.

Product Sensor Data (Local Processing Only)

Our smart prayer mat includes sensors that provide prayer guidance. All sensor signals are processed locally on your device to generate in-app guidance and feedback. We never upload raw sensor data to our servers.

• Provide, operate, and maintain our Platform and Services, including account access, core app functionality, customer support, order processing, and product delivery
• Enable reminder and scheduling features, including storing and applying your reminder preferences and time zone
• Maintain security and prevent risks, including fraud prevention, account protection, and troubleshooting technical issues
• Communicate with you regarding service notices, order updates, and support responses
• Advertising and marketing activities, but only with your consent or as permitted by law

We only use your data for the specific purposes listed above. We do not use your personal information for any other purposes that are incompatible with the original purpose of collection. If you have any questions about this, please contact us at info@noorconnect.com.

• Contract Performance: To provide the Platform and Services you request, fulfill product orders, and manage your account
• Legitimate Interests: To maintain Platform security, prevent fraud, and improve service reliability (we have carefully balanced your rights with our interests)
• Your Consent: For certain cookies and targeted advertising where required by law, we will obtain your explicit consent
• Legal Obligation: To comply with applicable laws, regulations, and lawful government requests

We process your personal information only based on the legal bases listed above. Each processing activity is grounded in an appropriate legal basis, and we ensure that we always comply with applicable data protection regulations when collecting and using your data. If you have any questions about our legal bases, please contact us at info@noorconnect.com.

We use cookies and similar technologies on our website for essential functionality (such as shopping cart and checkout), security and fraud prevention, and remembering your preferences. Our store is hosted on Shopify, and Shopify may place cookies to provide e-commerce functionality and help protect our store and customers. Where required by applicable law (including in the EEA and UK), we use Shopifys Customer Privacy and cookie consent tools to present a cookie banner and manage consent for non-essential cookies and targeted advertising. You can adjust your cookie preferences at any time through the cookie banner or your browser settings. Disabling certain cookies may affect website functionality.

We may use advertising services (such as Meta or Google) to promote NoorConnect. This may involve using cookies or similar technologies on our website, and sharing customer lists in hashed or encrypted form with advertising partners for matching (where permitted by law). Where required by applicable law (including in the EEA and UK), we will obtain your explicit consent before using cookies or technologies for targeted advertising. Cookie Controls: You can manage cookie preferences through our cookie banner (if available) or your browser settings. Ad Controls: You can also manage advertising preferences through the settings of relevant ad platforms (e.g., Meta and Google). Marketing Emails: If we send marketing emails, you can opt out via the unsubscribe link provided in each email. Transactional and service messages will still be sent.

We implement reasonable administrative, technical, and organizational measures to protect your personal information. However, please note that no system is completely secure, and we cannot guarantee absolute security. California Do Not Sell or Share Notice: We do not sell personal information. However, certain advertising activities (such as showing you ads based on your interactions with our website) may be considered sharing of personal information under some U.S. state privacy laws. Where applicable, you may opt out of such sharing via the privacy choices presented on our website and through your browser and device settings.

We are based in Hong Kong. Your personal information may be processed and stored in Hong Kong and in other jurisdictions where we or our service providers operate. For EEA and UK users, when personal data is transferred outside the EEA and UK, we implement appropriate safeguards required by law (such as contractual protections).

Our Platform and Services are not intended for children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children below the applicable age threshold. If you believe a child has provided personal information to us, please contact us, and we will take appropriate steps to delete it.

Our Platform may contain links to third-party websites or services. This Privacy Policy does not apply to these third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The Last Updated date indicates when it was last revised. If we make material changes, we will provide additional notice as required by applicable law (such as via email or a notice on our website).

If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us at: