Cookies Policy

We use cookies on our website at https://noorconnect.com/ for identification and analysis purposes. By using the Website, you consent to the storing and accessing of cookies and pixels on your device. This cookie policy (“Cookie Policy”) is intended to inform you how we use “cookies” and similar technologies and to assist you in making informed decisions when using our Website. Please take a moment to read and understand this Cookie Policy. This Cookie Policy should also be read in conjunction with our Privacy Policy and Website Terms and Conditions.


Cookies and similar technologies are very small text documents or pieces of code, which often include an anonymous unique identifier. When you visit our Website, your device will be asked for permission to store files on your device and access information from it. Information gathered through cookies may include the date and time of visits and how you are using our Website.


Cookies are used by us as part of our Website.


For the purposes of the remaining sections of this Cookie Policy we will refer to all technologies using the above features as “cookies”.


1. Cookie Categories & Usage
As a provider of the world’s first connected Smart Salah Mat and Islamic learning tools, we use cookies to enhance your experience with our Website, app, and products. Below is a breakdown of cookie categories and their specific purposes:


1.1 Essential Cookies
These cookies are necessary for the Website to function properly and cannot be disabled. They support core functionalities including:
• Managing your account sign-in and authentication (e.g., accessing order history, app integration settings).
• Processing purchases of the NoorConnect Smart Salah Mat and related Islamic learning products.
• Facilitating checkout via our Shopify-powered e-commerce platform (payment processing, order confirmation).
• Enabling basic navigation and access to key features (e.g., product details, FAQs, shipping information).


1.2 Functionality / Preference Cookies
These cookies remember your choices to personalize your experience:
• Storing your preferred language, region, or currency for a seamless browsing experience.
• Saving your prayer mat or app-related preferences (e.g., reminder settings, previously viewed product pages).
• Remembering your login status (if you opt to “stay signed in”) to avoid repeated authentication.


1.3 Analytics Cookies
These cookies help us improve the Website, products, and services by analyzing usage patterns:
• Tracking how you interact with the Website (e.g., pages visited, product searches, time spent on content).
• Identifying technical issues (e.g., broken links, loading delays) to enhance performance.
• Understanding which Islamic learning tools (e.g., Smart Salah Mat features, app functionalities) resonate most with users.
Note: We do not use third-party in-app analytics tools (e.g., Firebase Analytics) — analytics data is collected solely to refine our offerings.


1.4 Advertising / Targeting Cookies
These cookies enable us to show you relevant NoorConnect promotions and Islamic learning products:
• Displaying targeted ads on third-party platforms (e.g., Meta, Google) based on your Website interactions (e.g., products viewed, cart activity).
• Using hashed/encrypted customer data (with legal compliance) to match with advertising partners for relevant campaigns.
• Measuring the effectiveness of our marketing efforts (e.g., Ramadan promotions, new product launches).
Legal Basis: Where required by law (e.g., EEA/UK GDPR), we will only use these cookies if you provide explicit consent.


2. Data Collected via Cookies
Cookies may collect non-personal and limited personal information, including:
• Device details (IP address, operating system, browser type, app version for mobile users).
• Browsing behavior (pages visited, links clicked, time spent on the Website).
• Order-related data (products added to cart, purchase history, shipping preferences).
• No sensitive data (e.g., raw sensor data from the Smart Salah Mat) is collected via cookies  sensor data is processed locally on your device and never uploaded to our servers.


3. Third-Party Cookies
We work with trusted third parties who may place cookies on our Website:
• Shopify: Powers our e-commerce functionality (checkout, payment processing, fraud prevention). Their cookie usage is governed by Shopify’s Privacy Policy.
• Shipping/Logistics Partners: Facilitate delivery of the Smart Salah Mat and other products — cookies may track order shipping status.
• Advertising Partners (e.g., Meta, Google): Deliver targeted ads — their cookie usage is governed by their respective privacy policies.
We do not allow third parties to use cookies for unrelated purposes.


4. Data Retention & Security
• Cookies are retained only for as long as needed to fulfill their purpose (e.g., essential cookies expire when you close your browser; preference cookies may be stored for up to 12 months).
• We use reasonable technical and organizational measures to protect cookie data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.


5. Children’s Privacy
Our Website and products (e.g., Smart Salah Mat, Islamic learning tools) are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children via cookies. If you believe a child has provided data through our Website, please contact us to request deletion.


6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.


7. Contact Us
If you have questions about this Cookie Policy, cookie preferences, or data practices, please contact us:
• Email: info@noorconnect.com
• Registered Office: Noorconnect Technology CO., Limited, RM D07, 8/F KAI TAK FTY BLDG NO. 99 KING FUK ST SAN PO KONG, HONG KONG